You may return an item to us within 30 days from the date your order is shipped.
Items must be in original condition. Items that have a smoke odor cannot be refunded.
If possible, please use the original packaging that you received with your order when sending an item back to us.
Upon receiving the item, we will issue a refund minus all shipping costs. Refunds will be processed to the original payment method. We do not offer exchanges at this time.
To return an order within the USA, please click on one of the links below according to the website you used to place the order, then look up the order number and print your return shipping label:
To return an order placed outside the USA, please contact us as at [email protected] or use our Contact Form. Include your name, order number, item number, and reason for returning. We will review your request and send you return instructions.